We trust everyone is enjoying a wonderful summer thus far!  Lou and I are excited to be spending this week and next with a great group of individuals committed to ensuring that children under the age of five get the best possible start.  This is a great example of someone seeing a possibility to take action for the benefit of others.  There are an infinite number of possibilities to be part of creating change in the world.  Some are big and some are small.  Here’s one you may recall:

“Complements of Blaine Harden of the Washington Post”

DCcapitalOn January 13, 1982, Air Florida Flight 90 struck the 14th Street Bridge after taking off from Washington, D.C.’s National Airport and plunged into the icy Potomac River, killing seventy-eight people. Hundreds of commuters, heading home early because of a rare Washington blizzard, stood on the river’s banks and watched the torturous rescue attempts. Lenny Skutnik was one who suddenly stopped being a bystander and went into the water to save a life. “Nobody else was doing anything,” he later said. “It was the only way.”

Lenny Skutnik, who dove into the ice-chocked Potomac River that Wednesday to save the life of a drowning woman following the jetliner crash in the Potomac, had little experience in the hero business. That afternoon, as one of the hundreds of homeward bound commuters, Skutnik – who’s never taken a life-saving course – saved a woman who was too weak to grasp the rescue rings being lowered from a hovering helicopter.

Later, when it became obvious that the helicopter could not save the drowning woman, Skutnik said he didn’t have any profound thoughts. “I just did it,” he said. “When I got out of the water, I was satisfied. I did what I set out to do.”

How many of us stop short of being a hero in the moment, watching and waiting as we see things that can use our support. Source Point Training’s has one constant principle that we coach to – Leaders don’t wait!  Neither do those who we later see as heroes. It is during these challenging times – never before experienced by our country – that we can all step up to the Hero’s way of being each day.

Our best,

Barbara Fagan, Co-Founder and President & Lou Dozier, Co-Founder and Executive V.P.


Standing for Greatness!

MarkEWhile representing Source Point Training at the Salt Lake City Chamber of Commerce Expo recently, I had the opportunity to hear Mark Eaton speak at the luncheon.  He is an NBA all-star who played with the Utah Jazz for 12 years.

In high school and after, he HATED this question, “Do you play basketball?”  You see, he was 7’4″ tall and did not!  He had a terrible experience on the high school basketball team and spent most of his time on the bench. He remembers being mercilessly teased about his height – “Lurch” etc. – and decided to become an auto mechanic.  Working in an auto store in Southern CA, the inevitable question was always posed when a coach named Tom Lubin approached him in the shop NO LESS than 15 times; assuring Mark that he would teach him everything he needed to know in order to be a player, IF he was willing to do the work.  So, he agreed, went to Cypress Junior College and then to UCLA and the rest is history:

Mark E. Eaton (born January 24, 1957) is a retired American professional basketball player who was a member of the NBA’s Utah Jazz from 1982 to 1994. He was famous for his giant frame (7-foot-4, 290 pounds) and his strong defense. He holds the NBA’s record for highest blocks per game average in a season (5.56) and in a career (3.50).

Jazz Coach Frank Layden would later explain his choice by quoting Red Auerbach’s old Eaton Basketball axiom, “you can’t teach height”.  Although he was not a significant offensive contributor, the Jazz relied heavily on Eaton for his shot-blocking, rebounding, and occasional “tippy toe” dunks.  With the emergence of superstars Karl Malone and John Stockton, the Jazz became one of the best teams in the NBA.  Eaton’s stifling defense was a major factor in Utah’s success.  He continued to rank among NBA leaders in blocked shots, leading the

league in 1986-87 and 1987-88. In 1988-89, he averaged 10.3 rebounds per game (seventh in the NBA) and 3.84 blocks per game (second behind Golden State’s Manute Bol). He was named NBA Defensive Player of the Year for the second time in his career, and was also named to the NBA All-Defensive First Team (for the third time in his career). In addition, he was chosen to play in the 1989 NBA All-Star Game, joining teammates Malone and Stockton on the Western Conference team.

To honor his contributions to the team, the Utah Jazz retired Eaton’s number 53 during the 1995-1996 regular season.MarkEBB

As a result of his experiences, he has created a “The 4 Commitments of a Winning Team” whether you are on or off the court.

1.  Know your job    Do what you do best.  He realized that he was best underneath the basket blocking shots, never being fast enough to keep up with other players, and claimed his “home” where others could count on him.  What are you excellent at?  What is your most valuable character trait?

2.  Do what you are asked to do on the court; it’s called “executing the play.”  In order to go from good to great, you must execute exactly as you are told by your coach, as they can see the whole and further than you can and have a game plan.  As human beings, we don’t want to look like we don’t know what we’re doing AND we don’t like more work.  He worked out 5-6 hours a day, because his coach told him to, when others only did 1-2 hours.  Let go of what YOU think works and listen to others.  Have the courage to ask and the discipline to do it.  What do your clients want and when did you last ask?

 3.   Make people look good   nobody likes a ball hog! Pass the ball. This commitment is all about cooperation and collaboration.  On a team, people have different ways of contributing. Mark Eaton was a defensive player, which allowed those scoring free reign to “go for it.” How focused are you at making other’s look good? 

 4.   Protect others in order to work most effectively together, everyone on the team must truly feel safe.  In order to swing out, people need to know that you have their back.  Trust is essential on a team; knowing that members are there for each other, care for them and their well-being, and are loyal to each other.  This is transcending your own self-interest in order to “change the world.” 

What struck me was the obvious assumption that he was “naturally” gifted, given his height, and yet he had to work harder than most in order to be great!  It reminded me that any of us has what it takes to have our dreams come true.  More importantly, we can all be a Tom Lubin for others, seeing what they don’t see about themselves and take a powerful stand to challenge them to their greatness and excellence.

Lou Dozier, Executive VP and Co-Founder


A Goal Without a Vision is Pointless

It seems like with each New Year that rolls around we are all motivated to set new and exciting goals!  Goals centered around the mentality of “I should’s” hoping to create a successful year.

I should be thinner,
I should be healthier,
I should be more successful,
I should save money,
I should find a partner and settle down.

Most people operate using this kind of goal setting . . . waking up on January 2nd ready to declare a goal they “should” achieve in the year ahead.  

I, however, wake up every January 2nd to wonderful birthday wishes!  This is the start of my new year in more ways than one!  Per tradition and the fact that no one really feels like celebrating the day after New Years, my wonderful husband Jim started an annual tradition to celebrate it with a birthday trip – usually a surprise; anything from a ski trip in Lake Tahoe to flying to Paris for a week.  To top it all off, there is one more special thing we do every year on our trip . . . we find a quiet restaurant where it is acceptable to linger for hours and talk about our dreams.  

Where do we want to be in 5 years and what do we want our life to look like?

We always identify one big goal for that year to move us towards our 5 year goal. I remember in 1987 my dream was to leave my 9-5 corporate job and start a business being a “professional” coach.  Our vision was that we would be able to live anywhere, maintain a sense of independence, and have an unstructured approach to our work.

Each year we would look to see how we were progressing – and then look out another 5 years.  This process has served us well for more than 20 years.  It is as if by magic we achieve what we had envisioned.

As a coach, I have worked with many individuals in various professional arenas to assist them in creating professional goals.  I often share the same method that Jim and I use to create and achieve successful goals that contribute to our vision.

So, in order for you to realize your dreams, here is the secret to our success:

Find the place and time to dream.  You can take a trip, go to a park or even sitting in an art museum surrounded by masters.  The key is to have plenty of time to just sit and be – to reflect and explore.  Take a tablet and make notes.  Do not write things to do to achieve your dream. Write about what your dream will look like when you have achieved it.  Some people call this “visioning”.

Imagine yourself in the future.  Do this about all aspects of your life.  Your career, friends and relationships, health, service activities, educational opportunities, challenging projects you would like to take on, new capabilities you will have developed.

Think outside the box.  Allow yourself to dream BIG.  If you feel a little fear while imagining you have achieved your dream – GOOD!  Anytime we think of achieving something big for ourselves, we must realize all things will change around us.

Evaluate your values.  Think of your dream as a legacy for your life.  Having achieved it will give you not just a sense of achievement but something that will impact others and the world around you.

Put it all together.  Write one concise statement on what that dream is once you realize what it will look like.  A big one for us was:redbarn

“Someday we will live in a beautiful country setting in the California Wine Country with a community of friends and business associates that we contribute to and where our extended family loves to travel and visit us.”

Declare it out loud to others.  Let people know this is your dream and what action you are taking to achieve it.

Write a Big Bold Bodacious Goal for the year. This goal must be tied to your dream.  How will the goal move you toward achieving your dream?

It’s a Wonderful Life and it is your life – so take away the performance pressure – create Yourdream.  Set a Big Bodacious Goal and take action!  You will soon begin to notice how things will unfold and before you know it you will be there standing right in the middle of your dream!!

Warmest wishes,  Barbara

Sustaining Teams in Times of Transitions

A successful organizational transition requires everyone to lead from their perspective positions, supporting each other and the whole, and to do so with a sense of purpose and vision from which the order and structure are born.

Leadership transitions occur in all organizations.  While times of transition can be exciting and energizing, they often are challenging.  Faced with change, people will:

Work to establish their credibility

Feel like all eyes are on them, with some wishing for success and others pointing out the weaknesses that might forecast failure

Feel tremendous pressure to secure daily wins and have a natural desire to make a unique contribution to the organization

Become focused on all of the “doing” that support the team in transition

In transitions, a new relationship amongst the team must be built. During organizational changes, the needs of a leader and the team members often conflict. Successful transitions require understanding of all of the team’s needs and building communication and trust between them as quickly as possible.

Team interactions need to include the following:

– Clarity on purpose and vision – moving forward

– Having an opportunity for everyone to be heard and recognized for their contribution

– Focusing on the successful strategies and implementation of new directions

– Challenging the way “it’s always been done” – inventing and creating new outcomes

– Understanding and providing the unique support for all team members to be successful

By Kelly Mobeck, Director Leadership Source