On the Record

What Does it Mean to Be a Professional?
by Barbara Fagan, President & Co-Founder

When we started Source Point Training, we were clear that we would be seen as a professional organization. As a coach through the years, I have had many opportunities to work with organizations and individuals on what it means to be a professional.

These four elements will have you be seen by those you work with and those considering working with you as a professional:

Credibility – Always delivering what you promise, when you promise it and doing this consistently.

Too many people and organizations make allowances when they over commit, have poor planning or limited resources. They don’t recognize that every time they fail to deliver in a quality way, they lose trust with those around them, as well as credibility. We have all heard of the 80–20 rule: 80% of your results come from 20% of the population.

Credibility also comes from your history. It’s the reputation that will always precede you in moving forward. People do remember all that you have done well, but will mostly remember what you did poorly. Investing time to evaluate what you can consistently produce, in a quality way, will assure your credibility moving forward.

The Source Point Training team recognizes this and therefore will never promise something we are not 100% prepared to deliver. The follow-up systems and tools we have in place assure us accurate feedback before an opportunity to build credibility is lost.

Integrity – This is very close to credibility. However, the key differences are: the way you keep your word to others, the way that you talk about others, the way that you support people and your trustworthiness. Integrity comes from a personal code of ethics that demands honesty and accountability. Some people might refer to integrity as taking the “high road;” by not allowing yourself to play win-lose with others. As professionals, integrity is evidenced by following a set code of ethics that supports whatever business you are in. It means living aligned with the values that you espouse. It means walking the talk. It means that you will only be in relationship with those who you have shared values with.

Service-Oriented – People who are regarded as true professionals are those who are service-minded. They look for the opportunities to contribute to other’s success. It means that they spend time in volunteering   in their community, providing sponsorships or supporting non-profit organizations and those who can benefit from their products and services or individual contribution. Service-minded individuals see abundant opportunities to collaborate with others and are not just focused on their personal gain.

Strategic Vision – Professionals that are seen as leaders and recognized by others are committed to playing a bigger game. They have the ability to look beyond the immediate circumstances or situations in a business, and collaborate; thinking strategically about what might be possible. They are confident that whatever is occurring now can open new possibilities for the future.

Think about all the professionals that you have worked with, who have modeled these attitudes and behaviors. I will guess that you were inspired and compelled to want to continue to be in relationship with them. I would suggest that when you have had the opportunity to work with a professional organization you referred business to them and shared the value that you had experienced with others.

Our goal at Source Point Training is to be that professional learning organization working for and with you as we grow together. Thank you for taking the time to let us share with you. We look forward to new adventures in the year ahead.


Taking Committed Action

by Candy Cole, Leadership Coach

One of the many characteristics a leader embraces is that of taking committed action in life! Leaders understand that they are at source, and in creating a desired result take on the attitude of “If it’s to BE, it’s up to ME!” Leaders learn from each result they create and carry that learning into their future choices. They live each day in the present with an eye on the future they are creating.

When we want to make a change, we create a vision. This vision opens up a whole new possibility that helps us set a specific goal. Many people stay right in that place of considering and wondering “what if” and never really accomplish what they set out to do. What brings them to living their dream is committed action, and the understanding that they are creating and inventing something that wasn’t going to happen otherwise. Leaders let their promises and commitments dictate their actions.

Commitment is a leadership value, and by definition is being bound emotionally and intellectually to some course of action and then doing whatever it takes to have it happen. Leaders live in the stand that life works no matter what the circumstances are. They understand that they matter and are accountable for their actions rather than working from the concept that their success or failure is based on their circumstances. This is key! A leader learns to remain neutral in situations; therefore, they learn to distinguish between the fact and the interpretation of the story behind it. Results don’t lie!

According to Zander and Zander in The Art of Possibility, we all have the capacity to override the hidden assumptions (circumstances) that give us the world we see. By being open to possibilities we can create the conditions for the emergence of anything that is missing. Using the framework of possibilities, embracing that anything is truly possible, and by following the road map of specific committed action, we can move forward and create a new reality (a goal accomplished). It really is that simple! One of the greatest gifts of taking committed action is that an individual is accessing their own unique personal power and natural leadership skills to achieve their goals. Now that’s empowerment!


LIVE with Coach LOU!

by Tommy Ruff

I love coaching! Nothing ‘jazzes me up’ as much as working with others and assisting them in getting clear about what they want, and then working with them to get into action to have their heart’s desire.

Here’s what I’ve learned from my clients: life is lived in the context of relationships. Whether I am coaching a business executive as part of a leadership training, a mom as an individual client or a couple working on their marriage, I will always be coaching relationship at some level. When it comes right down to it, relationships are what are most fundamental and important in our day-to-day lives.

Get Real-Time Relationship Coaching
Join us at one of our upcoming webinars, LIVE with Coach LOU! Source Point Training is committed to everyone living the life they love, so we offer people the opportunity to be coached rigorously. In this webinar series, Lou Dozier, our Master Relationship Coach, will be working with people during the live session. You won’t want to miss this opportunity to be coached or to hear her coach others on a relationship issue. Each LIVE with Coach LOU! webinar will demonstrate key aspects of having relationships work. Plus, at the end of the session, Lou will also review the relationship distinctions coached during the call. Invite your family and friends to these webinars. To register for upcoming webinars and live, real-time relationship coaching sessions, go to https://sourcepointtraining.com/resources/upcoming-webinars/. If you want to be a client in one of Lou’s coaching sessions, please post your request in the LIVE with Coach LOU! group at My Source Point Community or contact me at [email protected] (If you’re not a member of My Source Point Community, just go to http://MySourcePointCommunity.com.) During these webinars, you will experience the difference that Relationship Coaching makes. Sign-up for LIVE with Coach LOU! You won’t want to miss it.

Your Results are Simply Your Results

by Lou Dozier

“Your results are simply your results” is certainly much easier said than accepted. Your universal mirror can truly be exciting — if — you are willing to let go of the right/wrong, good/bad, success/failure paradigm as you examine your results. Creating a healthy relationship with your results will allow you to be real regarding living the life you love. When your results match what you have declared for yourself, you have feedback that you are indeed on your game. If you don’t, then you have the information necessary to do things differently. It’s as simple as that!

Declaration is inherent in intentional living. A declaration is “something that isn’t that could be.” The Declaration of Independence is an example. When our forefathers created this declaration—we were not yet free; there were many Red Coats still hanging around. However, based on results, the consciousness was aligned in that the thinking, feeling and action was consistent with the declaration. So it came to be.

Now, this doesn’t mean that you should sit around chanting “ohm”…but instead, recognize that your thinking, feelings and actions must be aligned with your declarations and intentions in order to have what you say you want. As I became involved in exploring this distinction of intentionality, I must tell you I was disappointed that it wasn’t more “magical” in creating my vision. And then I “got it” in a powerful way: I am meant to have my dreams and I am meant to make them happen. What I got very clear about is that the Universe (or whatever is meaningful for you) is designed to give me what I authentically want. I just need to be willing to develop practices that will assist me in consistently being aligned with my vision.

Energy Flows Where Attention Goes
When I first ran into this principle, I had difficulty wrapping my brain around it. As I pondered and reflected (which I invite you to do — what I love to refer to as “grapple”), I realized how true this has been in my life.

I am famous in my circle of relationships for what I love to refer to as “travel karma.” The first year I was training (way back in 1986), I had “horrible” travel experiences. I missed flights, had delayed flights, lost two bags (never to be found), was mugged, had my purse stolen in New York City, had my purse stolen in the break-out room in Honolulu, slept in airports, etc. (Just for your info — I never missed a training.) I realized that the more I worried (was afraid or concerned), the more it kept happening. So, at the end of that year I asked myself, “Lou, is this the way you want to travel? You don’t arrive rested, relaxed or as grounded as you want.” And in that moment, I created a very clear vision of what my travel experience would be from that moment forward.

I wasn’t familiar with the principle of intention, but in retrospect I “saw” myself arriving at trainings relaxed, rested and grounded. I began thinking, feeling and acting as if this was the only possibility. I created certain practices:  arrived early at the airport, took the first flight out, did not work on the flight — it was my time. Then I got noise reduction headphones for the purpose of not interacting with others, arrived at the hotel early afternoon, took myself out to a fabulous restaurant where I was graciously served, and I retired early. This has been my pattern for the last twenty three years! I love it!

What occurred is that I began thinking, feeling and acting in alignment with this vision. My energy is now 100% focused on what a fabulous flight I’m going to have. (There have been a few hiccups — once in a blue moon I’m on a flight that may have mechanical difficulty — and I chalk that up to “there are no accidents” and the Universe is taking care of me.)

Through choosing your intention, then locking your attention on it, you have chosen to think, feel, and act as if it were a done deal. Notice that this doesn’t mean that you just sit around waiting for something to happen. You are the one who chooses (or not) to act with intention and attention. In fact, I would assert that the work you are up to is BEing the person that is consistent with your intentions.

Remember that everything is energy and the Universe is simply reflecting what you authentically want; either consciously or unconsciously. This is where it is imperative that you be willing to explore and examine your attitudes, assumptions or beliefs and have a handle on what makes you tick. Because, I promise, that you are creating your reality based on how you choose to participate.

Let’s examine financial abundance in this context. I have certainly stated over and over again, in many of my seminars, that you will have exactly the same amount of money you are willing to have. Many people have all kinds of reasons, stories and excuses to prove why they don’t have more than they have. So, if everything is energy (including money) how are you thinking, feeling and acting aligned with what you say you want?

So, if you have declared that you want to create $100,000 this year, then your ATTENTION in thinking, feeling, acting must be in alignment with you are already there. If you declare this, and think, feel, act worried about your financial situation or tell everyone how broke you are, practice the “I can’t afford this” attitude. Then that energy will cancel out your declaration.

I mentioned earlier that most of what we create actually occurs unconsciously. So, if you recognize a pattern in your financial situation that you say you don’t want, then it’s time to do some in-depth exploring regarding your beliefs around it. If you have a belief that “money is the root of all evil,” chances are pretty good that you would be sure not to have enough. (By the way, the statement is actually “The love of money…”)  So, anytime you think, feel or act “broke,” you are sending out energy that cancels THAT declaration and reinforces the one you are thinking, feeling, and acting. It’s probably obvious now. This isn’t just sitting around and waiting until your new car appears in the drive way — but actually to BECOME the person who would have that new car.

I suspect I’ve given you some things to chew on. Something I recommend to you at this point is to begin to journal and notice where your attention goes. Do you find yourself focusing on the negative or what I would refer to as the “what’s not working in your life?” If so, notice your results. Begin to become very conscious of what you are saying to yourself — your inner dialogue or self-talk. What is it producing? You are in charge of what you think, feel and act — what is driving the choices you are making?

See you in our next newsletter…LANGUAGE CREATES YOUR REALITY.

The Life Examined

by Mary B. Golly

What keeps us from living a life we love? Humans love to burrow themselves into what is known as “the comfort zone.” It’s about living the cushy life of routine which — heaven forbid — is disrupted. We fear change. Some of us stay in jobs that stifle us, no longer work or even worse — endure abusive environments. Living in this safety-net robs us!

Socrates coined the phrase: “The unexamined life is not worth living.” We owe it to ourselves to be self-investigative; cleaning-up what no longer works, while enhancing what we do well.

I have attended various trainings facilitated by Barbara Fagan, and they always served as a conduit to clarify my path and help me choose the high road at all costs. They helped me to do and be the best that I can be. Lou Dozier’s relationships workshops tackle the paradigm that we cannot love or be loved without loving and accepting ourselves 100%. These rigorous women stand for nothing less than greatness. For example, I learned about:

1.    Playing to win versus playing not to lose: taking well-calculated risks without fear of failure; viewing failure as useful information and a learning tool

2.    Being proactive versus reactive: being aware of “reacting” only to realize that reaction causes more of the same things we don’t want

3.    Affirming what/who we are: seeking the gifts in ourselves and others; learning to make a difference with our gifts

As a Life Coach, my practice today focuses on the aging woman and the beauty that comes with wisdom and experience. My training has taught me to be a more effective communicator, and a listener — intent on the success of those around me.

My training has also enhanced my career as a flight attendant. For more than 25 years, I have loved my job even though the airline business is a volatile industry, especially these days. 911 generated an obstacle-filled mode of transportation. People entering an airport these days often reach the plane feeling frazzled. Frazzled people are in reaction mode. I choose (and lead by example to my peers) that this as an opportunity to listen, empathize and communicate either verbally (or not), that their troubles are over! So I want them to sit back and relax, as they are on their way to their intended destination and I’m here to happily serve them. In the past, I would shut down sometimes, feeling disdainful about the situation. I knew I always loved flying, but didn’t always understand that the ways of being could make or break the experience for myself and others. It is all about the empowerment of “choice.”

Opportunity exists in all that we be and do. As a trainer for the Inflight Department, I often encounter disgruntled co-workers. Seeking higher ground, I have learned that a sure-footed attitude of empathy as well as a firm set of boundaries, based on values, can create huge shifts in others.

I am thankful for learning in this venue and from these two women in particular. The work is ongoing. I have learned about embracing the journey, and being open to change. Individuals, groups and corporations alike would make the world a better place to live through leadership training and self-inquiry.  Focusing on accountability versus an entitlement mentality generates responsible action. It precipitates collective wellness that is necessary for quantum growth.