Coaches Corner

by Penny Herman-Polayes
Guest Contributor

One of the core elements that support business to run effectively is the accountability level of the members. The same can be true in other groups: families, volunteers, organizations or sports teams. Since accountability is so important, let’s examine what accountability is and look at why so many struggle with being accountable.

Accountability is being the source of everything, choosing to act and owning one’s results, with no reasons, stories or excuses. Simply put — accountability is being able to account for the choices you have made or are making that has you experiencing the results that you have. Accountability is about choice.

It’s easy to be accountable when things are good — like completing the report ahead of time or bringing the project in early. We can puff-out our chest and let everyone know what choices we made to assist us in being ahead of the game. However, unforeseen circumstances (that were out of our control) often come up and get in our way of accomplishing what we said we would do. This can lead to a round of “The Blame Game.” This game allows us to use those circumstances as excuses for causing us, for example, to arrive at work late, to miss an appointment or not get the report completed by the deadline. When we go into this mindset, we go into react and defend mode, another place on the game board. Then we draw the card that allows us to become the “victim of our circumstances.” As the victim, we get to react and defend. Whereas those who move to the “accountable people” place on the board, choose to create and act, and are always the winner.

Victims feel that they have no choice and are powerless to see any other choice. Georgette Mosbacher, a successful business owner and author was asked how she climbed from poverty and obscurity to the very highest levels of success. She replied “I know I can’t be a winner and a whiner at the same time. I choose to be a winner.” Like Georgette, accountable people create and take action.

Jack Canfield, co-author of the Chicken Soup for the Soul book series, as well as many other books and programs on self-esteem and personal effectiveness, refers to the formula: E + R = O
E is the external event that occurs. R is our response to that event. O is the outcome.

Events occur in business and life. We often don’t control what happens. What we always have control over is how we respond to what is occurring. It is these two components combined that generate the outcomes in our lives. So in life, we always have choice and it’s our choice to come from an accountable stand or a victim stand. We can account for our choices — good or not so good — that have us where we are right now, and then declare and move forward. Being accountable will assist us all in living the life of our dreams.

What is Intentionality?

We live in the most exciting time in world history. Right now. This is the time when spiritual traditions and scientific findings have stopped opposing one another and have become sister studies. The quantum physicists, the chaos theorists and the biologists of today are the mystics of the twenty-first century, proving the timeless truths those mystics and spiritual leaders have been teaching us since the beginning of time. It’s happening through hard scientific evidence.

Modern science proves that everything in our world is comprised of energy — everything! What appears to be solid — your house, car, dog, even your body — at the quantum level is 99.99999 percent energy or light. All energy vibrates (vibrational) and we call that frequency. What this truly means is that you’ll never create high-energy results from a low-energy vessel.

Like attracts Like
Are you ready to give up the age old belief that life is a struggle? You have probably heard of the “Law of Attraction.” Films like “What the Bleep” or “The Secret” talk about this law. I found myself excited by both, and yet felt that this might easily be construed as wishful, magical thinking. The law simply states that like vibrations are attracted to each other, and dissimilar vibrations repel. So, you’ll never attract prosperity in your life if you’re constantly sending out vibration waves of poverty and lack.

Now, I am no scientist so am not able to report chapter and verse how this works. However, I am clear that I can choose to approach and create my life from this purposeful context. I would love to be able to sit in a meditative pose, simply imagine my fabulous life and poof — it just happens! Unfortunately (or perhaps fortunately) that’s not how it occurs. I would also assert that most of us don’t really want to live mediocre lives. However, it is so easy to simply stay in our comfort zone and keep doing what we’ve always been doing and getting what we’ve always gotten.

Doing Things Differently
Our current level of results including  our appearance, bank account, house, car, relationships, joy or lack of, etc., are simply a mirror of what we have been putting out. Now, a mirror doesn’t judge, doesn’t say it’s good or bad, doesn’t edit or delete — it just reflects back what is put forth. Most of what we have been putting out is unconscious — unintentional, if you will. Therefore, if we want our lives to be different, then we must be willing to get out of our comfort zone and do things differently.

I stand in the belief that every human being matters, makes a difference, is a unique contribution and is authentically magnificent. We all deserve to live the life we love.

Living Life Intentionally requires “being now” what we envision for ourselves and our lives.

Stay tuned for more…

Life is a Metaphor!

by Barbara Fagan

For years, people have challenged me to write a book. From my early days of coaching young business professionals, to coaching coaches and to facilitating leaders, there is one piece of consistent feedback that I have always received: “Where did you come up with that metaphor?”

It all goes back to when I was a kid, and before educators understood the impact of dyslexia in learning. When I was in the first grade I would actually break into a sweat (imagine a first grader sweating). I would worry all day about the moment I would be sitting in my reading circle with others taking turns reading aloud. Does this sound familiar to you? Soon, my teachers began to identify that I had a “problem.” My parents, like most parents, wanted to understand why their brilliant daughter was having such a hard time learning to read. So off I went to the eye doctor, the hearing doctor and the child counselors. No one could explain the “problem.” I began to think, “I am stupid.”

Eventually, I discovered a very effective strategy. If I could use a picture or an example that I could relate to and remember, then through association I could retain information. These skills grew and grew over the years. As a professional, I was drawn to marketing and strategic thinking, which is where I could make it all up. As I developed my skills as a coach and worked in many different business environments with professionals in different roles, and levels of professional development, I found that using a metaphor for one, served them all.

For everyone who has heard me lecture, and come to know what you call “Faganisms,” I am declaring I will publish a book this year filled with all of those metaphors. My challenge is this: join our community and share one metaphor that you remember me using, and what you learned. Like George Burns use to say, “I got a million of them!”

Here is one you may remember: “We all should live life being willing to be bug splat.” Now that is an interesting concept. “Bug Splat” defined means that we are willing to go for it 100% in life…not 50% or 95%, but 100%.

So how do you know if you are going for “Bug Splat?” Well, just imagine yourself as a bug flying around on a beautiful spring day — just a buzz of excitement. As a bug, you have, no fear, see endless possibilities and explore each flower and weed along the way. Until, — out of the blue — a car comes by and, you are bug splat. Living this way does not allow us to go flying around in our life with fear, anticipating what will happen next or worrying, judging or criticizing  ourselves or others. We are fully present in the moment until we hit the windshield of life.

My upcoming book, “Life Is A Metaphor — You Get to Make It Up,” will be filled with these metaphors and how useful they can be in living your life as the source of all you create. My invitation to you is to visit the “Life is a Metaphor…” forum in My Source Point Community and share what you remember from being in one of your learning experiences with me or even your own metaphor for life.

Coaching Boot Camp

by Kelly Mobeck, Director of Leadership Source

So what’s all this buzz about Coaching Boot Camp? It’s an exciting and highly interactive session from Source Point Training that allows you to see and experience coaches in action. You leave with a clear plan of action for a challenging goal you are facing.

Source Point Training launched Coaching Boot Camp this month in Morgan Hill, California, and had so much fun meeting and working with all of those attending. Barbara Fagan worked with the group on leading from purpose, vision and accountability and then the Leadership Coaches worked with groups defining outcomes, identifying barriers and creating goals for moving forward. Everyone left with action steps for moving forward in realizing the outcome they wanted to create. The excitement was high. Great value, and fun, was created!

What we learned is everyone has something they want in life and don’t always believe it can really be achieved. It is amazing what was created in two hours! The participants really took on tapping into their natural leadership and learned where they wanted to contribute within themselves and also with others. People walked away not only believing they can accomplish their outcome, but also with declared action steps in place. They learned that accountability is a moment-to-moment choice and a powerful tool in creating desired results in life.

We will be offering Coaching Boot Camp several more times over the next month in Sunnyvale, Sacramento, Valencia and the San Fernando Valley. We invite you to come with your goals, bring your friends and share this exciting event with everyone you know. For dates and exact locations please email [email protected]

It’s the absolute best time to work with a coach to help assure your success! You learn and apply tools on leadership and accountability with focus on setting goals and objectives, based on your purpose and vision. Reach your goals in 2010!

The Performance Coach

by Barbara Fagan

What is a Performance Coach?
What is the difference between a “Life Coach” and a “Performance Coach?” I am asked this question many times as people interview me on the possibility of becoming a professional coach.

Years ago, as a pioneer in the field of coaching, developing what would eventually become a recognized profession, I would go out to various businesses to educate them on the value of coaching. I had spent 20 years in the corporate arena, attended many graduate-level courses through the years and worked with some of the top business educators. What I have seen is consultants who worked with my organization and others, with years of experience, offered great advice, reviewed our practices and procedures and introduced various new programs. My favorite was Managing By Objectives, introduced at that time by a leader of consultants — Lou Tice. Then of course we were introduced to Quality Time Management to improve initiative. Each one had some type of formula attached to it.

In the mid-80s, I began to wonder what it might look like if I worked with organizations and had questions for them, instead of answers. Of course I did my homework to understand their business model and gained experience in all facets of their business. But when it came to giving advice, I found a way to illuminate what I was seeing in their organization or in the communication within their organization. Together, we began to ask questions like: what if, how come, if this then what about that? As coach, I began what is now termed “co-creation.” From this, I saw that most of my clients looked to me to assist them to increase their performance, effectiveness and bottom line results. So I saw myself as a Performance Coach. This is the designation that I give to all coaches that I train and certify today. It is given as a result of 150 hours of coaching core competency training and demonstrating these skills working with a client around real goal achievement.

My belief as a coach after years of working with clients is that people will stretch themselves, take risks and get out on the “skinny limb,” when they feel that they are clear about what they want. Coaches are there not to direct or tell, but to illuminate so that their clients know what they are going for.

When a client invests time and energy in coaching sessions like any other business endeavor, they are looking for some return on their investment. This must be laid out in a way that can be quantifiable, so that when they achieve it, both coach and client can celebrate – “We did it!”

Performance Coaches Believe 100% is Possible
Performance Coaches are trained to listen deeply – never letting vague or non-specific communication slide by. Clarity is important for both the coach and client. Working with the client, using deep listening skills, Performance Coaches see or hear opportunities to intervene and challenge set beliefs, as well as explore new ways to approach a goal or overcome a barrier. When they challenge and intervene with their clients, it is not to be harsh or unreasonable. It demonstrates their commitment and belief that 100% is possible with 100% accountability and ownership for all that their clients create.

Performance Coaches work to understand their clients’ world view, so that they can meet them where they are – versus having their own agenda of where their client is suppose to be. When I understand exactly where my client is, I can then begin to explore with them how to raise the bar and create new levels of achievement.

Source Point Training is committed to developing Performance Coaches who stand head and shoulders above the rest and are seen as leaders in the industry of coaching. As a Performance Coach, my goal is to always raise the bar for coaching and by doing this, leave a legacy of superior Performance Coaches to contribute to other’s visions and dreams.

Leadership Today

by Kelly Mobeck

Now, more than ever, it is so important to invent and create our roles and goals both personally and professionally, especially amidst our current global challenges.

In these times, having vision to lead us, gives us something to reach for, something to achieve and something to contribute to. It can be a big breath of fresh air! We all can utilize tools, skills, structure and support to keep our vision in sight and on track.

It is imperative we all realize our unique leadership today!

Four Myths of Leadership

  1. Leadership is a rare skill. Nothing could be further from the truth. While great leaders may be rare, everyone has leadership potential. More importantly, people may be leaders in one area of their life and have quite ordinary roles in another. The truth is leadership opportunities are plentiful and within reach for all of us.
  2. Leaders are born, not made. Don’t believe it. The truth is, major capacities and competencies of leadership can be realized. This is not to suggest that it is easy to be a leader. There is no secret formula that leads to successful leadership. Instead, it is a deeply human process, full of trial and error, victories and defeats, timing and opportunity, as well as intuition, and insight.
  3. Leadership exists only at the top of an organization. In fact, the larger the organization, the more leadership roles and opportunities it is likely to have.
  4. Leaders control, direct, prod, and manipulate. Leadership is not so much the exercise of power itself as the empowerment of others. Leaders are able to translate intentions into reality by aligning the results of an individual or organization behind their goals. Leaders lead by enrolling people to use their own initiative and experiences rather than by denying or constraining their experiences and actions.

So how do you tap into your own potential and realize your leadership? Follow these Leadership Source tips.

Leadership Steps to Mastery
1.    Declare your commitment
2.    Get a coach
3.    Surrender your competence and surrender to the discipline
4.    Practice to produce results
5.    Be at stake…you’ve got to mean it!

Be the Source for Harmony

by Kelly Mobeck

We live in a world of constant change and fast moving days. How can we achieve balance in our lives, and can we really achieve it in these times?

Do you often find yourself in a time crunch, wishing you had more than 24 hours in the day? Source Point Training Co-Founder Barbara Fagan says, “Looking for balance is like asking for each day to be perfect.”

Accepting what is balance for you is much more rejuvenating. Here’s the truth about balance: it is impossible to be balanced in all areas of your life all the time. If one area is balanced, then another area probably will not be. What is possible is to create harmony and accept the “natural flow of your life.”

Here are two great keys to bring about harmony in your life.

1. Set intentions and priorities at the start of each day. List the first three items on the list as a “must do” item. These become a priority — your highest priority — make sure you finish them.

2. Set short-term goals, intermediate goals and long-term goals and stick to them. Then equally as important, acknowledge yourself when you are complete. Completing any task, project or goal releases “energy” and creates a possibility for something new. So be sure to take the time to stop and acknowledge your completions each day.

Leaders realize that they are the architects for creating what they want in their life. Completion is a way to bridge the gap from being in effect of time and experiencing harmony.

The completion process is simple:

  • Acknowledge what is so (without judging the facts or yourself).
  • Acknowledge what has been accomplished and/or acknowledge what is left undone.
  • Ask yourself if there are more action items to do. If so, write them down and schedule them.
  • Ask yourself if there is anything else to say that will leave you empowered. If so, to whom? Say it or schedule yourself to say it.
  • As you take action you are ready to move on, and are complete.

Now accept the harmony/natural flow of your life!

Sourcing Your Vision with Partnership

by Kelly Mobeck

Whether you have a personal or professional vision, you must take action to manifest that vision in the real world. Leaders understand that no vision is ever obtained without enrolling partnership in sourcing their vision. What often stops people from asking for partnership, collaboration, or contribution in creating their vision is the mindset of “selling” it.

First and foremost are you enrolled in yourself and the value of your vision? You must be enrolled in you own plan first! Second, when you talk to others about what you are doing, listen for value and shared purpose in their response. Be sure to also identify the potential outcomes in the partnership – this is key! Having just this much information will assist you in bridging the gap toward partnership. Your vision is the product. Do you believe in it?  If the answer is yes then feel free to sell it!

Just as important is keep yourself open for new opportunities, contacts and information that will assist you to move forward and clarify the path. So stay alert and on watch, as you won’t want to miss them because you weren’t paying attention!

Remember, you can’t make anybody do anything they truly do not intend to do! So, this gives you a large playing field to invent and create partnerships that will support you in sourcing your vision. Give yourself full permission to be outrageous! Remember, masterful salespeople create relationship and partnership with their clients so they come back again and again – they have mastered the art of enrollment! Effective leaders know that enrolling partnership collaboration, and contribution is key in manifesting vision.


  1. DECLARE your vision out loud.
  2. Establish immediate and short-term GOALS that will bring you closer to your vision.
  3. ENROLL PARTNERSHIPS of shared purpose, value and outcomes.
  4. Take ACTION.

Barbara Fagan, Co-Founder & President

Source Point Training offers programs in personal and professional development including leadership skills, fundamental and mastery-level coach training, and facilitation, as well as personal development weekend workshops.

Lou Dozier, Co-Founder & Executive Vice President

Source Point Training offers programs in personal and professional development including leadership skills, fundamental and mastery-level coach training, and facilitation, as well as personal development weekend workshops.